Frequently Asked Questions
Evereything You Need To Know About myRestro.
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How does myRestro work for restaurant owners?
myRestro helps your restaurant go digital with a branded website, online ordering system, table and catering bookings, and marketing tools, all with zero upfront costs.
What’s included in the 3-month free trial?
You get a fully branded website, digital menu, online ordering system, social media and SEO marketing support, and full access to customer data—all completely free for 90 days.
What happens after the free trial?
After the 3-month free trial, we charge only a 10% commission per order. There are no subscription fees or hidden costs.
Do I need to pay for setup, hosting, or onboarding?
No. Setup, hosting, onboarding, and even basic marketing support are included during the free trial. We aim to eliminate barriers for restaurants to go digital.
Can I keep my customer data?
Yes. You have full access to your customer data, including order history and contact details. We believe in empowering restaurants with ownership and insights.
Is there a contract after the free trial?
Yes, we operate on a contract-based system post-trial. The contract ensures service continuity and outlines the terms of our 10% commission model, while keeping things transparent and simple.
Do you support catering and table reservations?
Absolutely. Our system includes table booking and catering features, allowing you to manage dine-in and bulk orders efficiently.
What types of restaurants can use myRestro?
myRestro is perfect for all types of restaurants—from dine-in and takeaway spots to cloud kitchens and catering services.
Can I integrate myRestro with social media and Google Business?
Yes. We help you optimize your social and local presence, and your online ordering system can be promoted across Facebook, Instagram, and Google.
Is there a referral or sales partner program?
Yes! You can refer other restaurants to myRestro and earn 2% commission on each order they receive. Alternatively, referred restaurants can receive exclusive discounts on our services.
What if I want to continue digital marketing services after the trial?
We offer ongoing digital marketing support—including social media management and SEO—for just $300/month. This is significantly more affordable compared to hiring an outside Digital Marketing agency.
How do I get started?
Just reach out to our team. We’ll onboard you quickly, set up your restaurant website, and start promoting your brand—all at no initial cost.
Is myRestro secure for online transactions?
Yes, myRestro is secure for online transactions. We use industry-standard encryption and security protocols to protect your data.
How does myRestro protect customer data?
myRestro protects customer data through encryption, secure storage practices, and access controls to ensure only authorized personnel can access sensitive information.
Does myRestro comply with industry security standards?
Yes, myRestro complies with industry security standards to ensure the highest level of security for our users.
What measures does myRestro take to prevent data breaches?
myRestro employs various measures to prevent data breaches, including regular security audits, vulnerability assessments, and employee training on security best practices.
Is myRestro Payment Card Industry Data Security Standard (PCI DSS) compliant?
Yes, myRestro is PCI DSS compliant, ensuring that credit card transactions are secure and protected against fraud.
How does myRestro ensure the security of POS transactions?
myRestro ensures the security of POS transactions through encryption, tokenization, and secure communication channels between the POS system and our servers.
What encryption methods does myRestro use to protect data?
myRestro uses industry-standard encryption methods, such as AES (Advanced Encryption Standard), to protect data both in transit and at rest.
Does myRestro offer two-factor authentication for added security?
Yes, myRestro offers two-factor authentication (2FA) as an additional layer of security to protect user accounts from unauthorized access.
How does myRestro protect against malware and cyber threats?
myRestro employs malware detection software, firewalls, and regular security updates to protect against malware and cyber threats.
Can myRestro help me with General Data Protection Regulation (GDPR) compliance for data protection?
Yes, myRestro can help you comply with GDPR regulations by providing tools to manage and protect customer data according to GDPR requirements.
How does myRestro handle billing?
myRestro offers flexible billing options, including monthly and annual plans, to suit your restaurant’s needs.
Are there any hidden fees with myRestro's billing?
No, myRestro is transparent about its pricing, and there are no hidden fees. You only pay for the plan you choose.
Does myRestro offer a free trial?
myRestro provides demo sessions for you to experience the software before committing to a plan.
Does myRestro offer discounts for annual subscriptions?
Yes, myRestro offers discounts for annual subscriptions, providing cost savings.
How does myRestro handle invoicing?
myRestro handles invoicing automatically, for easy tracking and management.
What payment methods does myRestro accept?
myRestro accepts all major debit or credit cards for payment.
What services does myRestro offer?
myRestro offers a range of services to help restaurants thrive, including fully branded websites, online menu management, POS system integration, and marketing campaign management.
Can myRestro help me create a professional website for my restaurant?
Yes, myRestro can help you create a professional website for your restaurant with customizable themes and branding options.
Does myRestro offer support for online ordering?
Yes, myRestro supports online ordering, allowing customers to place orders directly from your website.
How does myRestro help with customer management?
myRestro helps with customer management by providing tools to track customer orders, preferences, and feedback.
Does myRestro offer table booking functionality?
Yes, myRestro offers table booking functionality, allowing customers to book tables online.
How does myRestro help with marketing campaigns?
myRestro helps with marketing campaigns by providing tools to create and manage promotions, coupons, and banners.
Can myRestro integrate with my existing POS system?
Yes, myRestro can integrate with your existing POS system only if it is Clover or Toast, streamlining your restaurant’s operations.
Does myRestro offer training and support for restaurant owners?
Yes, myRestro offers training and support for restaurant owners to help them make the most of the platform.
Is myRestro suitable for all types of restaurants?
Yes, myRestro is suitable for all types of restaurants, from small cafes to large fine dining establishments.
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