Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions quickly.
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General
Security
Billing
Services
What is myRestro?
myRestro is an online restaurant operations management software designed to help restaurants thrive in the digital age. It offers a range of features to streamline operations and enhance customer experience.
How can myRestro help my restaurant?
myRestro can help your restaurant by providing tools to manage your online presence, streamline operations, and engage with customers effectively.
What features does myRestro offer?
myRestro offers fully branded restaurant website, online menu management, complete restaurant operation management system (including customer, product, and order management), POS system with table booking integration, cart and checkout functionality, and marketing campaigns management (coupons, notifications, and banners).
Can I customize my restaurant's website with myRestro?
Yes, myRestro allows you to fully customize your restaurant’s website with your branding and theme choices.
How does myRestro manage online menus?
myRestro provides tools to easily manage and update your online menus, ensuring they are always up-to-date and accurate for your customers.
Does myRestro offer a complete restaurant operation management system?
Yes, myRestro offers a complete restaurant operation management system, including customer management, product management, and order management functionalities.
Can myRestro handle customer management?
Yes, myRestro includes customer management features to help you track and engage with your customers effectively.
Does myRestro include a POS system?
Yes, myRestro includes a POS system with integrated table booking functionality, allowing you to manage your restaurant’s operations efficiently
How does myRestro manage marketing campaigns?
myRestro provides tools to create and manage marketing campaigns, including coupons, notifications, and banners, helping you to promote your restaurant and attract more customers.
Can myRestro help with print marketing materials?
Yes, myRestro can help you create and manage print marketing materials, allowing you to effectively promote your restaurant both online and offline.
Is myRestro secure for online transactions?
Yes, myRestro is secure for online transactions. We use industry-standard encryption and security protocols to protect your data.
How does myRestro protect customer data?
myRestro protects customer data through encryption, secure storage practices, and access controls to ensure only authorized personnel can access sensitive information.
Does myRestro comply with industry security standards?
Yes, myRestro complies with industry security standards to ensure the highest level of security for our users.
What measures does myRestro take to prevent data breaches?
myRestro employs various measures to prevent data breaches, including regular security audits, vulnerability assessments, and employee training on security best practices.
Is myRestro Payment Card Industry Data Security Standard (PCI DSS) compliant?
Yes, myRestro is PCI DSS compliant, ensuring that credit card transactions are secure and protected against fraud.
How does myRestro ensure the security of POS transactions?
myRestro ensures the security of POS transactions through encryption, tokenization, and secure communication channels between the POS system and our servers.
What encryption methods does myRestro use to protect data?
myRestro uses industry-standard encryption methods, such as AES (Advanced Encryption Standard), to protect data both in transit and at rest.
Does myRestro offer two-factor authentication for added security?
Yes, myRestro offers two-factor authentication (2FA) as an additional layer of security to protect user accounts from unauthorized access.
How does myRestro protect against malware and cyber threats?
myRestro employs malware detection software, firewalls, and regular security updates to protect against malware and cyber threats.
Can myRestro help me with General Data Protection Regulation (GDPR) compliance for data protection?
Yes, myRestro can help you comply with GDPR regulations by providing tools to manage and protect customer data according to GDPR requirements.
How does myRestro handle billing?
myRestro offers flexible billing options, including monthly and annual plans, to suit your restaurant’s needs.
Are there any hidden fees with myRestro's billing?
No, myRestro is transparent about its pricing, and there are no hidden fees. You only pay for the plan you choose.
Does myRestro offer a free trial?
myRestro provides demo sessions for you to experience the software before committing to a plan.
Does myRestro offer discounts for annual subscriptions?
Yes, myRestro offers discounts for annual subscriptions, providing cost savings.
How does myRestro handle invoicing?
myRestro handles invoicing automatically, for easy tracking and management.
What payment methods does myRestro accept?
myRestro accepts all major debit or credit cards for payment.
What services does myRestro offer?
myRestro offers a range of services to help restaurants thrive, including fully branded websites, online menu management, POS system integration, and marketing campaign management.
Can myRestro help me create a professional website for my restaurant?
Yes, myRestro can help you create a professional website for your restaurant with customizable themes and branding options.
Does myRestro offer support for online ordering?
Yes, myRestro supports online ordering, allowing customers to place orders directly from your website.
How does myRestro help with customer management?
myRestro helps with customer management by providing tools to track customer orders, preferences, and feedback.
Does myRestro offer table booking functionality?
Yes, myRestro offers table booking functionality, allowing customers to book tables online.
How does myRestro help with marketing campaigns?
myRestro helps with marketing campaigns by providing tools to create and manage promotions, coupons, and banners.
Can myRestro integrate with my existing POS system?
Yes, myRestro can integrate with your existing POS system only if it is Clover or Toast, streamlining your restaurant’s operations.
Does myRestro offer training and support for restaurant owners?
Yes, myRestro offers training and support for restaurant owners to help them make the most of the platform.
Is myRestro suitable for all types of restaurants?
Yes, myRestro is suitable for all types of restaurants, from small cafes to large fine dining establishments.
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