myRestro protects customer data through encryption, secure storage practices, and access controls to ensure only authorized personnel can access sensitive information.

Yes, myRestro complies with industry security standards to ensure the highest level of security for our users.

myRestro employs various measures to prevent data breaches, including regular security audits, vulnerability assessments, and employee training on security best practices.

Yes, myRestro is PCI DSS compliant, ensuring that credit card transactions are secure and protected against fraud.

myRestro ensures the security of POS transactions through encryption, tokenization, and secure communication channels between the POS system and our servers.

myRestro uses industry-standard encryption methods, such as AES (Advanced Encryption Standard), to protect data both in transit and at rest.

Yes, myRestro offers two-factor authentication (2FA) as an additional layer of security to protect user accounts from unauthorized access.

myRestro employs malware detection software, firewalls, and regular security updates to protect against malware and cyber threats.

Yes, myRestro can help you comply with GDPR regulations by providing tools to manage and protect customer data according to GDPR requirements.

No, myRestro is transparent about its pricing, and there are no hidden fees. You only pay for the plan you choose.

myRestro provides demo sessions for you to experience the software before committing to a plan.

Yes, myRestro offers discounts for annual subscriptions, providing cost savings.

myRestro handles invoicing automatically, for easy tracking and management.

myRestro accepts all major debit or credit cards for payment.

Yes, myRestro can help you create a professional website for your restaurant with customizable themes and branding options.

Yes, myRestro supports online ordering, allowing customers to place orders directly from your website.

myRestro helps with customer management by providing tools to track customer orders, preferences, and feedback.

Yes, myRestro offers table booking functionality, allowing customers to book tables online.

myRestro helps with marketing campaigns by providing tools to create and manage promotions, coupons, and banners.

Yes, myRestro can integrate with your existing POS system only if it is Clover or Toast, streamlining your restaurant’s operations.

Yes, myRestro offers training and support for restaurant owners to help them make the most of the platform.

Yes, myRestro is suitable for all types of restaurants, from small cafes to large fine dining establishments.

Yes, absolutely. You can instantly disable any menu item from your admin dashboard in real-time. This gives you complete control over your offerings and ensures customers only see what’s currently available.

Yes, scheduled orders are supported. Customers can choose a later pickup or delivery time based on your availability settings.

Absolutely. You can update your menu, item descriptions, images, pricing, and availability anytime through the backend portal.

Yes, the admin panel allows you to customize your restaurant’s operating hours, pause online ordering temporarily, or disable specific services (like delivery or pickup) when needed.

After your free trial, we charge a flat 10% commission per online order. This fee covers: Hosting & server maintenance, technical support, order management system, website updates, and a dedicated account manager, no separate monthly fees required.

There’s no catch. We offer zero setup fees, zero monthly charges, and zero commission for the first 90 days. You also receive free digital marketing during this period to help you build momentum online. After the trial, a simple 10% commission applies per order.

No hidden fees. No monthly subscriptions. After the trial, the only cost is the 10% commission per order. Everything else—from tech support to website hosting—is included.

You’ll receive a transparent report showing: Total number of orders, total sales revenue, the 10% commission deducted, and final payout amount.

Doordash will handle the delivery driver’s tips. The customer will only pay the delivery fee when ordering through your website. All tips go to the restaurant.

When online orders come through the website, there are order status options like ‘working’, ‘ready for pickup’, etc., which notify the customer. Depending on the situation, you decide whether the order is refundable. Refunds are managed directly by the restaurant, not DoorDash.

Our delivery fee is the same as DoorDash’s standard rate. However, unlike their platform, we only charge the delivery fee, no hidden fees. We also only take a 10% commission, whereas they can take up to 30%.

Yes, performance reports are available. Note that while the digital marketing service is free, ad spend is not included. We’ll manage and optimize the ads for you.

Yes, all marketing materials created during your trial—including posts, banners, and blogs—are yours to keep. However, editable source files (like PSDs) are not included.

We provide social media management, 1 campaign creation, 1 ad post, 4 graphic banners per month, SEO blog, audience research, hashtag and keyword research, festive post designs, and Meta ad setup and management—all free for the first 90 days.

After your 90-day free trial, we offer a range of affordable packages to help you continue growing your restaurant’s online presence. Our plans start at $300 for website maintenance and updates, and $499 for professional SEO services. You can reach out to your dedicated account manager to explore the options and choose a plan that fits your goals and budget.

After your 90-day trial, we’ll contact you. If you continue, you move to our 10% commission model with weekly payouts. If not, we ensure a smooth offboarding process.

Yes, your domain and customer data are yours. Just provide 15 days’ notice before ending your myRestro plan so we can support the transition.

Yes, you retain access to your social media credentials. However, access to the myRestro website and admin portal will be removed.

No. There are no setup or cancellation fees. Start with zero upfront cost, enjoy a free 90-day trial, and cancel anytime without penalty.

myRestro is a standalone platform and does not redesign existing websites. You’ll receive a brand-new, fully branded site built for your restaurant.

No, just a smartphone, tablet, or computer with internet access is needed to manage everything through the admin panel.

Yes, your site is mobile-responsive and SEO-optimized to ensure strong visibility on platforms like Google.

Currently, only one restaurant per domain is supported. Multi-location support is under development for future updates.

Yes, we assist during onboarding with purchasing your domain and setting up a professional email address.

Yes, each restaurant is assigned a dedicated account manager to support onboarding, training, marketing, and day-to-day operations.

You’ll receive full onboarding assistance, website and branding setup, social media configuration, platform training, and ongoing technical support.